Managed IT Services Pricing

Book an IT Assessment

Managed IT (SecureOS Powered)

$35 / endpoint / month + $500 / business / month service fee

Onboarding: 2 months of your monthly package (one-off)

All prices ex GST. Onsite support and project work are separate.

If you need tighter response targets and more proactive review cadence, you can add:
MSP Essentials Plus: +$250 / month

Includes

  • SecureOS endpoint security + monitoring

  • Device inventory + asset register

  • Patch + security posture oversight

  • Baseline hardening standards

  • Unlimited day-to-day IT support (remote, business hours)

  • Ticketing portal + support triage

  • Monthly reporting pack (health, security events, actions taken, risks + recommendations)

Excludes

  • Projects (migrations, major changes, new systems, network work, website builds)

  • After-hours support (by arrangement)

  • Onsite (see call-out below)

  • Hardware/software licensing unless specified

MSP Essentials Plus

Add $250 / business / month

Includes (in addition to Core)

  • Faster response targets

  • Quarterly executive summary (board-friendly)

  • Priority escalation

  • More proactive environment reviews

Bundle and Save!

Select and bundle your Manted IT services with any of our value add services below and we will discount our services further.

  • Managed IT + Managed Firewall (Essential): we’ll take $100/month off firewall management

  • Managed IT + WordPress Hosting (Business): we’ll include free migration (waive $299)

Server and Network Addons​

Server Backup

$395 / server / month

Includes

  • Encrypted backups

  • Backup monitoring + alerts

  • Backup status in monthly report

  • Restore assistance (fair use)

Managed Server

$395 / server / month

Includes

  • Encrypted backups

  • Backup monitoring + alerts

  • Backup status in monthly report

  • Restore assistance (fair use)

Business Internet & NBN

Fast, business-grade NBN plans with unlimited downloads. Great for cloud apps, VoIP, video calls, and multi-site teams.

No Lockin month-to-month

  • TotalBiz 500/50: $110/m (first 6 months), then $130/m

  • TotalBiz 500/200: $140/m (first 6 months), then $160/m

  • TotalBiz 750/50: $120/m (first 6 months), then $140/m

  • TotalBiz 1000/100: $135/m (first 6 months), then $155/m

  • TotalBiz 1000/400: $165/m (first 6 months), then $185/m

  • TotalBiz 2000/100: $200/m (first 6 months), then $235/m

  • TotalBiz 2000/200: $200/m (first 6 months), then $235/m

24-month contract

  • TotalBiz 500/50: $115/m

  • TotalBiz 500/200: $150/m

  • TotalBiz 750/50: $130/m

  • TotalBiz 1000/100: $140/m

  • TotalBiz 1000/400: $175/m

  • TotalBiz 2000/100: $210/m

  • TotalBiz 2000/200: $210/m

 

Firewall Management

For organisations running Cisco / Palo Alto / Fortinet (and similar) who want changes done properly, with auditability and clear reporting.

Firewall Monitoring & Management (per firewall)

  • Essential: $695 / month

  • Pro: $995 / month

  • Enterprise: $1,495 / month

Onboarding (per firewall)

  • 2 months of the selected tier

Onsite support

  • $250 call-out (includes first hour)

Essential

  • Device health monitoring (CPU, memory, sessions, HA status where applicable)

  • Firmware lifecycle tracking (advisory, not automatic upgrades)

  • Config backup (where supported) + change log

  • Up to 2 standard change requests/month (remote, business hours)

  • Incident triage + escalation support

  • Monthly reporting: changes, health, risks, recommendations

Pro

  • Everything in Essential

  • Up to 6 standard change requests/month

  • Policy hygiene review (basic rule cleanup recommendations)

  • VPN user / site-to-site support (standard changes)

  • Quarterly configuration review summary

Enterprise

  • Everything in Pro

  • Up to 12 standard change requests/month

  • HA pair management expectations (where applicable)

  • More proactive posture reviews (segmentation, NAT sprawl, rulebase risk)

  • Quarterly executive summary (board-friendly)

WordPress Website Hosting

Fast WordPress hosting on our Australian servers with security baselines, updates, and backups handled for you.

WordPress Hosting

  • Business: $149 / month (1 site)

  • Premium: $249 / month (1 site)

Onboarding (per site)

  • $299 once-off (migration + hardening baseline)

Inclusions

Business

  • Managed hosting + SSL

  • Daily backups

  • Core + plugin update management

  • Basic security hardening

  • Uptime monitoring

  • 30 mins minor edits/month

  • Staging site for safe updates

  • Performance optimisation baseline (caching/image optimisation)

  • 60 mins minor edits/month

  • Monthly site health report

Premium

  • Everything in Business

  • Priority support

  • More proactive performance/security checks

  • 120 mins minor edits/month

  • Quarterly conversion/SEO hygiene review (light touch)

Exclusions (quoted separately)

  • New pages, redesigns, copywriting, SEO campaigns

  • Performance tuning at scale

  • Custom plugin development, complex integrations

  • Emergency recovery from hacked sites not under our management